Troubleshooting Common Errors or Problems

General Errors | Outlook Express | Netscape Messenger | Eudora Light

Testing Email Settings

Here at Netdoor, we know you value your email among the other reliable services we provide. If you would like to test your email settings or program to see if they are working properly you can send a test message to test@netdoor.com. This address exists for the sole purpose of testing your email settings. You should get an automated response rather quickly, letting you know that everything is ok. However, if you should not receive this response, please give our Technical Support Department a call.

The following are errors or problems commonly encountered when using email:

• Getting unsolicited emails
  
• Relaying denied (error 550)
• Unknown Host
• Password Rejected
• Too Many Recipients
• "Stuck" Email
• Not getting emails that I am suppose to

These are specific problems or errors commonly encountered when using the following email clients:

• Outlook Express
  
  1. Disconnection after sending/receiving email.
  
  
  
• Netscape Messenger
  1. Backing up or moving your Bookmarks
  2. Automatic Email Notification
  3. Importing Eudora Email and Addresses
  4. How to Configure Netscape Communicator for Multiple Profiles
  5. What, you don't have an icon for user profile manager?
  6. The mail server responded: Invalid login
  7. Netscape is unable to locate the server
  8. Unable to lock maildrop
  
  
  
• Eudora Light
  1. Error Getting Network Address;
     Cause: host not found (11001)
  2. Error 503 Need Recipient
  3. Error in script file, serial.mod
  4. There has been an error transfering your mail. I said:
     PASS<shhhh! Don't tell anyone.>
     and then the POP server (username@mail.netdoor.com) said:
     ERR Invalid Login