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Call Waiting

If you have call waiting on your phone its possible that someone has called and interrupted the connection with NETDOOR.

To disable call waiting:

Win9x/ME
  1. Double click on "My Computer"
  2. Double click on "Control Panel"
  3. Double click on "Modems"
  4. Click on "Dial Properties"
  5. Check "To disable call waiting dial:" and in the drop down box select *70 for a phone that uses tone dialing, and select 1170 for a phone that uses pulse dialing (be sure that the correct phone dialing method is selected)
Win XP
  1. Click the "Start" button
  2. Click "Control Panel"
  3. Double click "Network Connections"
  4. Right click the "NETDOOR" icon
  5. Click "Properties"
  6. Check the box "Use dialing rules"
  7. Click the "Dialing Rules" button
  8. Click your location in the list (Normally named "My Location")
  9. Click "Edit..."
  10. Check the box "To disable call waiting, dial:" and in the drop down box select *70 for a phone that uses tone dialing, and select 1170 for a phone that uses pulse dialing (be sure that the correct phone dialing method is selected)
  11. Click "Ok" all the way out

NOTE: Having these settings incorrect have been known to cause false busy signals. Also, if you have call waiting disabled when you dial up, the person calling will only recieve a busy signal. If call waiting is not being disabled when dialing up, the chance they have in knocking you offline depends on the quality of your modem and phone line. There is no guarantee that you will be disconnected when a call comes through.